Service Technician

Vacancy Title:  Service Technician

Vacancy Location: Cairns

Engagement Type: Permanent, Full-Time

The Role:

Here at Survitec, we are currently recruiting for a Service Technician to join our Marine team based in Cairns.  

Key responsibilities for the Service Technician role include but are not limited to:

·       Delivers servicing installation, maintenance and repair activity to quality and safety standards and according to standard work routines, focusing on delivering key performance metrics

·       Actively seeks opportunity to drive controlled continuous improvement, identifying and communication process improvement opportunities, so they can be considered for implementation across the whole service footprint

·       Represents Survitec professionally during customer interactions and uses extensive product knowledge to understand and answer technical questions regarding service requirements

·       Help specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed

·       Carries out preventive maintenance inspections, identifying and diagnosing any requirement for equipment and systems emergency repairs

·       Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtains authorisation from a supervisor or manager for any exceptions from mandatory procedure

·       Works with Service Operations Manager to devise own monthly schedule, ensuring appropriate operational manpower

·       Follows Survitec Health, Safety and Environment policies, procedures and mandatory instructions; identifies and mitigates risks to safeguard the environment and the wellbeing of self and others

·       Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines, to become part of a flexible service operations workforce

·       Develops and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing education and reading specialist materials

·       Follows stores requisition processes to maintain accurate stock levels and records

·       Works with business improvement colleagues to implement standard toolkit and uses experience and work knowledge to contribute to problem solving for process variance, identifying root cause and appropriate corrective actions

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding.

This is not just another job; this is your career.

About You:

Essential criteria:

·       Educated to High School level, with 4 GCSEs or equivalent

·       Job-related experienced enables the practitioner to operate unsupervised and at fully competent level in a minimum of one Survitec service product line

·       No formal management experience required for this role

Who are Survitec and what do we do?

Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme

How to Apply

To Apply, please click the Apply button and submit your application via our website.

Please note, we do not accept direct applications via email nor do we accept speculative CVs from recruitment agencies.

Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.

At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.