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Operations Manager

Epsilon Underwriting Agencies
Full-time
On-site
Brisbane, Queensland, Australia

About Epsilon Underwriting

Epsilon Underwriting provides specialist services to Brokers in need of expert, comprehensive insurance solutions. We pride ourselves on exceptional levels of support and friendly service. The experienced and friendly staff at Epsilon form a dynamic and cohesive team! We’re excited to welcome an Operations Manager, based from our Brisbane CBD office, to support our growing national team.

As the Operations Manager, you’ll be exposed to a variety of daily strategic tasks that support our geographically dispersed management team. This role will give you the opportunity to dabble in general admin tasks, property management, change and communication support and an integration point with our Project Management, IT and HR partners.

Are you a detail oriented, problem solver that’s looking to kickstart their insurance career? If so, this could be the perfect opportunity for you…

What will the role look like?

  • Oversee the daily operations of the office, including managing office supplies, equipment, travel requests and vendor relationships.
  • Assist with property management task including the liaison with commercial partners.
  • Facilitate prompt, effective and informative communications for operational, people or project-based updates.
  • Act as the Epsilon lead to monitor project progress, address potential issues, and implement corrective actions as necessary.
  • Assist with Company Secretary administrative tasks related to corporate governance, including organising board meetings and preparing agendas and minutes.
  • Coordinate internal/external audit requirements
  • Maintain our internal Sharepoint and collaboration sites.
  • Monitor performance of suppliers and conduct supplier management reviews as appropriate.

What will you bring to the role?

  • Bachelor’s degree in business administration, Management, or a related field (or equivalent experience);
  • Proven experience managing multiple projects and delivering results within deadlines;
  • Familiarity with company secretary duties and corporate governance practices;
  • Strong working knowledge of relevant Microsoft applications, including Microsoft Office 365 (Windows, Word, Excel, Outlook);
  • Strong communication skills, writing skills and interpersonal skills;
  • Strong ability to problem solve and deliver creative, solution based outcomes;
  • Effectively and efficiently work autonomously and in a high performing, results-orientated team;
  • Well-developed time management and organisation skills;
  • Ethical, professional, and honest approach to collaboration and communication.

In return, we offer...

  • An attractive base salary and incentive scheme
  • A role where you can make a significant impact towards business growth.
  • The opportunity to engage with a variety of stakeholders and functions within the wider business.

Sound like you? We’re excited to hear from you!