Operations Manager

• Step into a key support position at a leading global fitness franchise
• Become a part of a dynamic and innovative community and culture
• Seize the opportunity to empower our members to live their best lives
• Empower, lead and inspire—all while creating a healthier, inclusive and welcoming community
• Competitive Salary based on experience, Car Allowance & Day Off Birthday Leave

Who We Are

Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 16 years and now boast a portfolio of over 550 gyms and more than 670,000 members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia.

Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day! Our goal is to inspire both our members and staff to be the best they can be.

Summary

We are seeking an experienced Operations Manager to oversee the daily operations, and to be the heart of our club's success - fostering a culture of belonging and achieving operational excellence. You will be accountable for the club's performance and effectively lead the team by embracing a balanced approach to managing the business and cultivating an environment in which our BELONG values can thrive. You will be responsible for ensuring that all departments are working efficiently and effectively to meet the Anytime Fitness brand's goals and objectives. You will also ensure your team are delivering an exceptional member experience whilst building a strong and welcoming community. You will work closely with senior management to develop and implement strategies that improve productivity, reduce costs, and increase profitability whilst upholding the brand’s commitment to inspiring healthier lives.

About the Role

• Develop and implement operational policies and procedures to ensure the smooth running of the club
• Lead and manage and oversee the daily operations of all departments
• Monitor and analyse KPIs to identify areas for improvement and implement corrective actions
• Oversee recruitment, training and development of staff to ensure high standards are maintained
• Develop and manage budgets, forecasts, and financial reports to ensure the club is meeting its financial targets
• Develop and implement key strategies that improve productivity, reduce costs, and increase member base and profitability
• Ensure compliance with all relevant regulations and standards
• Manage and develop a team of employees, providing coaching and mentoring to ensure they are performing at their best
• Assist with the growth of the brand in conjunction with the directors of the businesses

About You

You’re passionate about fitness, driven by results, and ready to lead by example. You also bring:

• Bachelor's degree in business administration, operations management, or a related field (highly desirable)
• Proven experience as an Operations/Area/Regional Manager or similar role
• Strong leadership and management skills, with the ability to motivate and inspire a team
• Excellent analytical and problem-solving skills
• Outstanding interpersonal and communication skills to engage with both staff and members
• Ability to lead, inspire, and motivate a team, fostering a positive and inclusive culture
• Experience in budgeting, forecasting, and financial analysis
• Knowledge of relevant regulations and standards
• A deep commitment to exceptional customer service
• Strong computer skills, particularly in MS Office (Excel, Word)
• Adaptability to thrive in a fast-paced environment

Why Join Us?

At Anytime Fitness, we don’t just offer a job; we provide an environment that supports your health, growth, and work-life balance. You’ll enjoy a competitive salary based on experience, a car allowance and complimentary gym membership at all of our AF clubs across Australia, embrace the opportunity to be part of a culture that encourages goal setting and excellence both personally and professionally, values integrity, collaboration, and inspires healthier lives.

How to Apply

Please submit a brief cover letter outlining your relevant experience and what excites you about this role and your resume on the application page. If you're excited to help shape the future of fitness in your local community while growing both personally and professionally, we want to hear from you.

Don’t miss out—apply now!

Application Deadline: 10 December 2024

Start Date: January 2025