Job Description: A Service Technician performs basic diagnostics and repairs including vehicle inspections, and oil changes promptly; ensuring quality, time standards, customer expectations, cost guidelines, and reliability goals are met. This position requires basic mechanical skills on med/heavy-duty trucks and buses with minimal knowledge of methods, materials, tools, and techniques used in vehicle repair and maintenance. Skills in the use of power and hand tools, use of diagnostic equipment, and the operation of vehicles and equipment for diagnostic purposes. Highly detail-oriented and organized in work. Ability to drive and operate a variety of equipment under varying conditions. Ability to work cooperatively and collaboratively with a customer service focus with all levels of employees, management, and external agencies to maximize performance, problem-solving, and results. Must have initiative and the ability to follow through with instruction and daily direction from the manager to accomplish objectives.
Essential Functions
· Team player who is focused on overall Dealership success.
· Strong desire to gain knowledge, and seek training to increase job skills.
· Performs repairs and assigned preventive maintenance services.
· Performs inspection, and repair of minor electrical, hydraulic, suspension, and brake systems on vehicles and equipment.
· Advises Service Writer of estimated repair time and materials needed.
· Performs all work within Standard Repair Times (SRTs).
· Performs service calls for emergency breakdowns.
· Conducts safety check inspections on vehicles.
· Identify warrantable repairs and document on repair order
· Completes required paperwork utilizing fleet maintenance software program associated with repairing vehicles, documenting parts usage, and accounting for repair times.
· Reviews, completes, or assigns repairs identified on Driver Vehicle Inspection Reports.
· Maintains a clean, safe work area in compliance with Corporate Standards, and performs all work in accordance with established safety procedures.
· Ensure that all repairs are completed as assigned
· Updates job knowledge by participating in educational opportunities, and reading technical and regulation publications.
· Bus experience is a huge plus!
· CDE Certifications (necessary for high-end pay scale)
Competencies
· Strong organizational skills.
· Strong communications skills
· Basic computer skills as used for repair order completion.
· Exceptional time management with a strong desire to meet deadlines.
· Must own tools required to complete assigned work.
· CDE Certification is a plus
Since 1979, Midwest Bus Sales has provided award-winning sales and service to customers nationwide. Our friendly and knowledgeable staff is dedicated to providing the very best sales, parts, and service experience in the industry. We have the experience, expertise, and resources to get you the right bus at the right price, and to keep it running smoothly and safely. We are the largest Thomas Built Bus Dealer in the US. Covering six states with five locations, we have the size, scope, and ability to provide the highest quality customer and employee experience.