Field Service Technician

About Us:

Toyota Material Handling Australia (TMHA) is a market leader in material handling solutions, offering a wide range of forklifts and warehouse equipment, automation systems, and after-sales services. With a strong commitment to innovation, quality, and customer service, TMHA is dedicated to providing reliable and efficient solutions for businesses. 

Position Overview:

We are seeking an experienced and dedicated Field Service Technicians to join our dynamic team in Darwin. As a Field Service Technician at TMHA, you will play a vital role in ensuring our customers' equipment is maintained to the highest standard, minimizing downtime and maximizing productivity. In this role, you will be responsible for carrying out a range of maintenance services including planned maintenance, repairs and modifications at the Customer’s site and in accordance with the Customer’s requirements and within the Company’s guidelines and procedures.

Key Duties & Responsibilities:

• Conduct mechanical repairs and maintenance of customer units which includes preventative service and break-downs in a timely manner.
• Maintaining professional level of customer service with all TMHA clients and customers.
• Diagnose, repair, and maintain a variety of material handling equipment, including forklifts, reach trucks, and automated systems.
• Conduct preventative maintenance services to ensure equipment reliability and longevity.
• Respond to service calls efficiently, providing on-site technical support and troubleshooting.
• Maintain accurate service records and reports.
• Communicate effectively with customers to understand their needs and provide solutions that exceed expectations.
• Collaborate with the wider service team to ensure a high level of customer satisfaction.
• Stay updated on the latest technology and service procedures within the industry.
• Ability to maintain accurate records of job sheets, timesheets and any other administrative components.

Qualifications, Requirements & Skills:

• Current Driver's licence.
• Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic).
• Previous experience within the forklift industry or similar in an associated industry.
• Proven experience in servicing and maintaining material handling equipment or similar machinery.
• Strong mechanical, electrical, and hydraulic troubleshooting skills.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.

Can Demonstrate:

• Good diagnostic and repair skills.
• Strong work ethic and self-motivation.
• Well-developed mechanical aptitude.
• Good time management skills with the ability to work independently.
• Strong oral and written communication skills.

Why Join TMHA?

• Competitive salary package with overtime opportunities.
• Company-provided service vehicle, tools, and uniform.
• Ongoing training and development programs to enhance your skills.
• Opportunity to work with industry-leading equipment and technology.
• Supportive team environment with a focus on safety and quality.
• Career progression opportunities within a growing company.
• Be part of a great company which supports you! 

How to Apply

If you’re passionate about delivering high-quality service and have the skills and experience we’re looking for, we’d love to hear from you. Apply now by submitting your resume and a cover letter detailing your experience and why you would be a great fit for the TMHA team. You can also visit our website at 

http://careers.toyotamaterialhandling.com.au 

Please be aware that if we decided to progress with you in the next step of the recruitment process; pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.