Disability Benefits Examiner

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

Job Summary

We are looking for a Disability Benefits Examiner to secure and analyze claim information, make decisions, and approve payments related to disability and state disability insurance claims. You will be responsible for developing and executing claim management strategies, providing empathetic customer service, and ensuring prompt, accurate processing of lower complexity claims. This is a fully remote position, and you will be expected to maintain a private, professional home office environment.

Key Responsibilities:

• 45% - Investigate and analyze claimants' medical conditions, occupational demands, and policy provisions to determine eligibility and entitlement to disability benefits. Identify discrepancies and secure additional documentation as needed to make decisions on new, continuing, and maintenance claims.
• 30% - Develop and execute strategies to manage claims efficiently, contain liability, and ensure claims are resolved in a timely manner. Provide responsive customer service, ensuring that each claimant’s medical condition and policy provisions are carefully considered.
• 20% - Provide clear and accurate claim information to claimants, policyholders, and other stakeholders. Resolve issues and respond to inquiries effectively through written and verbal communication.
• 5% - Ensure accurate claim payment by identifying deductible income and maintaining correct system data.
• Ability to work in a remote setting is a requirement of the role. *

Skills and Background You’ll Need

• Must-Have:

  • High school diploma or equivalent.
  • Minimum two years of experience in disability benefits administration or an equivalent combination of education and experience.
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.

• Preferred:

  • Associate degree.

Physical Requirements: None

Key Behaviors of a Successful Candidate

• Strong attention to detail and accuracy.
• Empathetic communication and customer service.
• Ability to prioritize tasks and meet deadlines in a dynamic environment.

Why Join The Standard?

At The Standard, we are committed to attracting and retaining top talent. When you join us, you can expect:

• A comprehensive benefits package, including a 401(k) plan with matching contributions
• An annual incentive bonus plan
• Generous paid time off
• A supportive, responsive management approach
• Career growth and advancement opportunities
• Paid time off for volunteering
• Employee giving program that double matches donations to eligible nonprofits and schools
• And much more!

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.