The Company
Join TNA, an award-winning company recognized globally for innovation and rethinking the conventional.
TNA was started by Alf and Nadia Taylor as a consulting company for the food industry. Soon after, Alf Taylor invented the world’s first rotary vertical form fill and seal packaging machine which revolutionized packaging speeds for snack foods. Today, we’re the industry’s leading innovator, providing complete turnkey processing and packaging lines for a variety of food production including snacks, French fries, confectionery and more.
Click on www.tnasolutions.com to learn more about the organisation.
About the Role
The Sales Administration & Logistics Coordinator role will be responsible for coordinating customer sales orders, managing orders, shipping and invoicing processes including contract sales, spare parts and warranty orders for the nominated Functional Group and/or regions.
You will be reporting to the Spares Customer Service & Logistics Team Leader and be based at our Boronia Factory.
Key Responsibilities
- Attend to global branches and customers regarding contract sales, spare parts and warranty orders and freighting within designated timeframes.
- Manage the order and shipping processing to ensure accurate and on-time delivery of branch and customer orders.
- Provide accurate, timely, customer focused administration of all orders.
- Ensure invoices are raised and processed accurately, including delivered to branches within the required timeframes.
- Ensure all requirements for branches and customers shipments are affected in an efficient and cost-effective manner.
- Complete required reports accurately and on time
- Ensure shipments are achieved in an efficient and cost-effective manner.
- Liaising with internal & external suppliers to purchase & track stock orders.
- Attend to branches and customers’ requirements, and track contracts backlog, delegating/escalating accordingly.
- Processing intercompany contracts, spares and warranty orders through the AUSG company from branches to other manufacturing sites globally.
Desired Knowledge, Skills and Experience
- 3 years+ demonstrated experience in booking air & sea freight and coordinating export shipments (local and international) is essential.
- Able to control multiple time sensitive projects, be flexible and work accurately and efficiently under pressure.
- Work in a supply chain environment across continents, times zones and languages
- International packing and shipping experience including export documentation, booking freight (air & sea), letters of credits, bills of lading, packing lists, certificates of origin and embassy legalisation.
- Experience with ERP & OzDocs systems is advantageous.
- Sound knowledge and understanding of client credit management principles.
- Practical knowledge and understanding of purchasing, sales ordering and invoicing processes.
- Open communicator able to converse with the greater tna team, suppliers and clients.
Why work with us?
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Egalitarian company structure which empowers employees and nurtures leaders
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Potential International mobility opportunities depending on vacancies.
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Professional and career development benefits and education investment
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Birthday leave.
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Volunteering opportunities with the Nadia and Alf Taylor Foundation
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Recognition program linked to health and lifestyle benefits.
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A company that truly values diversity
If you are interested in working with a highly talented team within a culture built on innovation, then email your resume and cover letter to michelle.howell@tnasolutions.com
Please note that only shortlisted candidates will be contacted. At this stage, we are not considering introductions from agencies.